ABOUT US
Expert technologists, enterprise engineers and product designers, united by one belief: the people who keep trade moving deserve tools that move with them
OUR MISSION
What would customs look like if it were designed around the people who do it every day?
Before DutyDeclared, logistics had modernised almost everything around it; and yet, customs still meant retyping invoices, second-guessing codes and chasing the detail that was always missing
As engineers, product designers and enterprise leaders, we knew what good technology should feel like: simple enough to pick up in minutes, and clear enough to show its working
And so, DutyDeclared began
WHY US
Our founding team hails from modern software, digital transformation and product design, where good technology is simply expected
So when we looked at customs, we saw it the way you do: a demanding job that deserves tools as clear and intuitive as the ones you use everywhere else
That view shapes every decision we make, and it’s why businesses are leaving platforms they’ve relied on for decades to work with us
THE TEAM
From your first login to your hundredth declaration, these are the people making sure DutyDeclared works for you
CEO and Co-founder
Joshua spent over 15 years selling and scaling enterprise software globally, in markets where mistakes aren't an option. Connecting data, applications and devices at MuleSoft, then defending against AI powered fraud at Transmit Security, he learnt what regulated businesses need from their tools: trust, precision and an experience people want to use. Customs was still waiting for all three
CTO & Co-founder
André has built software people rely on every day, from platforms in Brazil to a fintech app that reached 6,000 users in its first month; he masterfully bridges the gap between engineers and the people they build for. Collaboration across the import export lifecycle is a gap that needs closing; André is closing it now
Chief Product Officer
Alex is a product executive with 20 years leading strategy team of 60 engineers at VW automotive, and large teams in healthcare and B2B SaaS. He as a certified change practitioner, he knows great software only matters if people switch to it; at DutyDeclared, he makes sure they want to
Customer Success Manager
Sophie brings half a decade of hands-on experience handling import and export declarations at a major UK port. Having managed the exact day-to-day clearance workflows our users navigate, she understands precisely where submissions get stuck and what frictionless processing requires. That front-line insight directly guides platform development, client onboarding, and ongoing user support as operations expand.
Co-founder
Over 25 years in the technology industry. Serial entrepreneur, founded Vigil and now leads innovation labs in frontier Al, governance and security at TxP
Chair
NED & Angel investor in Al native infrastructure and regtech businesses. Founded traffic management SaaS leader one.network, acquired by Five Arrows in 2023
Co-founder
Investor & Former Head of People and Culture at Vigil, through its growth and acquisition. Claudia is now Head of Contractor Experience at TxP
Technology Advisor
Senior Engineering Manager at Cloudflare and former CTO of one.network, which he led through to acquisition; Rui advises on building a platform ready to scale
What we believe
The more demanding the task, the more thoughtfully the tool should be designed; people who manage customs deserve technology that feels as clear and intuitive as the tools they use elsewhere
Where we’re heading
A declaration is just one part of moving goods, so we’re building towards a platform for the whole journey, from the first invoice to the final audit; brokers, forwarders and importers will all see the same information, in one place, and we’re shaping it with our customers, based on what they need most
Run a real declaration in minutes, with 10 complimentary entries every month: no implementation fee, and no demo required
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